[Twisted-Python] New users cannot subscribe to mailing list

[Craig Rodrigues]

Hi,

I have talked to two recent contributors to Twisted,
and both mentioned to me that they cannot subscribe to the mailing list.
The mailing list is essentially unusable to new subscribers.

Is anyone working on fixing this?

--
Craig

[Daniel Sutcliffe]

Post by Craig Rodrigues
I have talked to two recent contributors to Twisted,
and both mentioned to me that they cannot subscribe to the mailing list.
The mailing list is essentially unusable to new subscribers.

Only the Web interface seems to be broken, and I can't even remember
exactly how - I just took this as an initiation test and used the
email interface to get here ;)

Cheers
/dan

[Glyph Lefkowitz]

Post by Daniel Sutcliffe

Post by Craig Rodrigues
I have talked to two recent contributors to Twisted,
and both mentioned to me that they cannot subscribe to the mailing list.
The mailing list is essentially unusable to new subscribers.

Only the Web interface seems to be broken, and I can't even remember
exactly how - I just took this as an initiation test and used the
email interface to get here ;)

I am aware and I am working on it. The subscription interface has been disabled because it's a magnet for backscatter spam that was being used in several nefarious ways, so we can't really turn it back on in its current state; I am migrating elsewhere for discussion lists.

If someone wanted to write up some self-service tips for using the email interface on the wiki in the meanwhile, that would be great ;).

-glyph

[Craig Rodrigues]

Post by Glyph Lefkowitz
I am aware and I am working on it. The subscription interface has been
disabled because it's a magnet for backscatter spam that was being used in
several nefarious ways, so we can't really turn it back on in its current
state; I am migrating elsewhere for discussion lists.
If someone wanted to write up some self-service tips for using the email
interface on the wiki in the meanwhile, that would be great ;).

Since you are working on this, can you write up the wiki page with the
correct
way to subscribe to the mailing list, and correct any links on the web page
to point to the wiki page?

--
Craig

[Glyph Lefkowitz]

Post by Glyph Lefkowitz
I am aware and I am working on it. The subscription interface has been disabled because it's a magnet for backscatter spam that was being used in several nefarious ways, so we can't really turn it back on in its current state; I am migrating elsewhere for discussion lists.
If someone wanted to write up some self-service tips for using the email interface on the wiki in the meanwhile, that would be great ;).
Since you are working on this, can you write up the wiki page with the correct
way to subscribe to the mailing list, and correct any links on the web page to point to the wiki page?

I'd rather spend the time I have available to complete the actual admin work necessary to move to the new list. I would appreciate it if someone else could take this part on.

-g

[Daniel Sutcliffe]

Post by Craig Rodrigues
Since you are working on this, can you write up the wiki page with the
correct way to subscribe to the mailing list, and correct any links on the web
page to point to the wiki page?

On Mon, Jul 18, 2016 at 2:12 AM, Glyph Lefkowitz

Post by Craig Rodrigues

Post by Glyph Lefkowitz
I'd rather spend the time I have available to complete the actual admin work

necessary to move to the new list. I would appreciate it if someone else
could take this part on.

I thought I could add this to the Wiki as I subscribed this way fairly
recently...

- presumably to this page: https://twistedmatrix.com/trac/wiki/TwistedCommunity

logged in with my GitHub account though I obviously don't have Wiki edit perms.

It's pretty simple though, you just need to send an email to:
twisted-python-***@twistedmatrix.com

Maybe for more info add a link to here:
http://www.list.org/mailman-member/node10.html

Hopefully this will make it easy for someone with perms to update.
Cheers
/dan

[Glyph Lefkowitz]

Post by Daniel Sutcliffe
Hopefully this will make it easy for someone with perms to update.

What's your github handle? We are not stingy with edit permissions, they're only disabled by default to discourage spammers :).

-glyph

[Daniel Sutcliffe]

Post by Daniel Sutcliffe
Hopefully this will make it easy for someone with perms to update.

On Tue, Jul 19, 2016 at 3:12 PM, Glyph Lefkowitz

Post by Daniel Sutcliffe
What's your github handle? We are not stingy with edit permissions, they're
only disabled by default to discourage spammers :).

dansut

Cheers
/dan

[Glyph Lefkowitz]

Post by Daniel Sutcliffe

Post by Daniel Sutcliffe
Hopefully this will make it easy for someone with perms to update.

On Tue, Jul 19, 2016 at 3:12 PM, Glyph Lefkowitz

Post by Daniel Sutcliffe
What's your github handle? We are not stingy with edit permissions, they're
only disabled by default to discourage spammers :).

dansut

You now have wiki-edit superpowers! Use them for good, or at least, the kind of evil which makes a good story.

-glyph

[Daniel Sutcliffe]

On Wed, Jul 20, 2016 at 5:40 PM, Glyph Lefkowitz

Post by Glyph Lefkowitz
You now have wiki-edit superpowers! Use them for good, or at least, the kind of evil which makes a good story.
Configuration Error
Cannot find an implementation of the IRejectHandler interface named FilterSystem.
Please check that the Component is enabled or update the option [spam-filter] reject_handler in trac.ini.

Sorry :(
Probably ought to create a ticket for this...
/dan

[Daniel Sutcliffe]

On Wed, Jul 20, 2016 at 5:40 PM, Glyph Lefkowitz

Post by Daniel Sutcliffe

Post by Glyph Lefkowitz
You now have wiki-edit superpowers! Use them for good, or at least, the kind of evil which makes a good story.
Configuration Error
Cannot find an implementation of the IRejectHandler interface named FilterSystem.
Please check that the Component is enabled or update the option [spam-filter] reject_handler in trac.ini.

Sorry :(
Probably ought to create a ticket for this...

Fixed and fixed :)
Thanks
/dan

[Glyph Lefkowitz]

Post by Daniel Sutcliffe
On Wed, Jul 20, 2016 at 5:40 PM, Glyph Lefkowitz

Post by Daniel Sutcliffe

Post by Glyph Lefkowitz
You now have wiki-edit superpowers! Use them for good, or at least, the kind of evil which makes a good story.
Configuration Error
Cannot find an implementation of the IRejectHandler interface named FilterSystem.
Please check that the Component is enabled or update the option [spam-filter] reject_handler in trac.ini.

Sorry :(
Probably ought to create a ticket for this...

Fixed and fixed :)
Thanks
/dan

Oh, cool. Did you figure out what the problem was?

-g

[Daniel Sutcliffe]

Post by Glyph Lefkowitz

Post by Daniel Sutcliffe

Post by Daniel Sutcliffe

Post by Glyph Lefkowitz
Configuration Error
Cannot find an implementation of the IRejectHandler interface named FilterSystem.
Please check that the Component is enabled or update the option [spam-filter] reject_handler in trac.ini.

Sorry :(
Probably ought to create a ticket for this...

Fixed and fixed :)

On Fri, Jul 22, 2016 at 6:37 PM, Glyph Lefkowitz

Post by Glyph Lefkowitz
Oh, cool. Did you figure out what the problem was?

I'm afraid I cannot take credit for fixing Trac, see hawkowl
There was a ticket: https://twistedmatrix.com/trac/ticket/8655

Cheers
/dan

[Tristan Seligmann]

Post by Craig Rodrigues
Is anyone working on fixing this?

I believe this email explains things:
http://twistedmatrix.com/pipermail/twisted-python/2016-March/030233.html

[Craig Rodrigues]

Post by Tristan Seligmann
http://twistedmatrix.com/pipermail/twisted-python/2016-March/030233.html

Two comments about that posting:

(1) For someone who is not subscribed to the mailing list, that isn't
going to help them. In order to
read that, they need to be subscribed to the mailing list.

(2) That was posted back in March, nearly 4 months ago. What is blocking
forward progress on fixing the mailing list?
I realize that folks are overloaded and busy, but is this a 4 month
job to fix the mailing list?

--
Craig

[Glyph Lefkowitz]

I believe this email explains things: http://twistedmatrix.com/pipermail/twisted-python/2016-March/030233.html <http://twistedmatrix.com/pipermail/twisted-python/2016-March/030233.html>
(1) For someone who is not subscribed to the mailing list, that isn't going to help them. In order to
read that, they need to be subscribed to the mailing list.

No, the archives are open; you don't need to be subscribed. I realize that non-subscribers might not have any way to _discover_ that message, but that's a different problem.

(2) That was posted back in March, nearly 4 months ago. What is blocking forward progress on fixing the mailing list?
I realize that folks are overloaded and busy, but is this a 4 month job to fix the mailing list?

Yes. Consider:

I've got no help on this task; volunteers have thus far not been able to make good on their intentions to help out. I have been reluctant to ask for help from existing administrative contributors (yourself, adi, hawkowl) because you've had your plates full as well.
Between now and then I've had PyCon, DockerCon, dozens of Twisted reviews, 2 weeks of vacation, numerous Twisted reviews and a plethora of other tasks at work.
Due to the tightly-coupled nature of our infrastructure, the simple solutions like "upgrade mailman" are not as trivial as they should be, so we are having to take the proverbial long way around.

It's like that old adage from Fred Brooks: "How does a project get to be a year late? One day at a time."

-glyph